What information do we collect?
When you visit printFactor.ca, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website. We do not store Credit Card information in any way on our servers.
Personal information you choose to provide
We may request that you voluntarily submit to us personal information, including your e-mail address, postal address, home or work telephone number and other private information for such purposes as correspondence, placing an order, requesting an estimate or uploading files.
If you choose to correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protection of these electronic communications that we employ with information received by mail and telephone.
Website use information
Similar to other commercial websites, our website may utilise a standard technology called “cookies” (see explanation below, “What are cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis. None of this data is associated with you as an individual.
How do we use the information that you provide to us?
We use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our company standards designed to safeguard the security and privacy of your personal information. You are allowed at any time to notify us of your desire not to receive these offers.
What are cookies?
Cookies are a feature of Web browser software that allows web servers to recognise the computer used to access a website. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalised.
How do we use information we collect from cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users’ browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our website to better meet our customer’s needs.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website and how they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture your individual e-mail address or any identifying information about you as an individual.
Notice of new services and changes
Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an e-mail request.
How do we secure information transmissions?
When you send confidential personal information to us on our website, secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other e-mail that you may send to us may not be secure unless we advise you that security measures will be in place prior to your submitting the information. We ask that you do not send confidential information such as Credit Card or account numbers to us through e-mail.
How do we protect your information?
We utilise encryption/security software to safeguard the confidentiality of personal information we collect from unauthorised access or disclosure and accidental loss, alteration or destruction.
Employee Access, Training and Expectations
Our company values, ethical standards, policies and practices are committed to the protection of your information. Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorised persons, processes and transactions.
Do we disclose information to outside parties?
Permission for use of materials
The right to download and store or output the materials in our site is granted for the user’s personal use only, and materials may not be reproduced in any edited form. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.